Frequently Asked Questions about G-Digital products
Digital signage is a natural choice for reaching large audiences. It’s better than email, printed posters, and bulletin boards because you can deliver breaking news in real-time, change what’s on the screen throughout the day, show multiple things on a screen at once and save money by eliminating design, printing, and distribution costs.
Traditional advertising is becoming less and less effective. Digital signage captures the attention of current and potential customers and provides them with valuable, engaging content. This enables you to effectively communicate with them. Digital signage is flexible, easy to use and more cost-effective in the long term.
G-Digital SW suite contains three SW modules:
G-Digital Server SW module (further server)
G-Digital Manager SW module (further manager)
G-Digital Player SW module (further player)
The installation is simple and can be done through remote control by our support.
A more detailed explanation of each SW module you can find here: https://g-digital.eu/features/
PC with Windows OS, internet connection and display (monitor, tv).
There are no limitations regarding the resolution or other specifications. The only requirement is port (HDMI, DISPLAY,…) for connection with PC.
If the server is down for maintenance or some other reason then the manager will not work. The Player will still work and continue to display the last sent content from the server before it went off because every data is also saved locally on the player pc.
Depending on your purchase it can last forever or until the specified date.
Yes. You can either have your own server or have an account created within our cloud G-Digital server.
In manager menu and player popup window, trough server IP, server ports and application ID.
You send us the registration code that shows up when running the G-Digital module for the first time. We will then provide you with an activation code.
You can check the number of licensed players in the manager under the tab “Help”.
Theoretically, you can have an indefinite number of players and managers, depending on how many you purchased.
Not yet, but we are currently working on it.
Screenview is a scenario of what players will be displaying. You can manage screenviews in the manager and send them to one or multiple players at once.
Content is everything you upload on server trough manager and then manage it on screenviews. It can be pictures, videos, websites,…
It supports most of the media formats (JPG, BMP, PNG, GIF, MPEG, AVI, WMV, MP3, MP4, 3GP, MOV, MKV,…).
No, there is no limit to the number of regions or content within them. You are only limited by the chosen screenview resolution.
By clicking the “Add files” button in the main menu and then selecting one or more files from your computer.
Yes, you can manage content in the main menu by right-clicking content and set the activation and expiration date. This way the content is automatically removed from the screenview when it expires (the marketing campaign is finished).
You can set it up under the “Play” tab in screenview menu.
By default you can quickly sort them by clicking on default groups: Picture, Video, Flash, Web, Text or you can make your own groups (filters) and add content to them.
Yes, there are a lot of options available when it comes to text setup.
Yes. If you double click on the picture in the main menu and go under advanced you can start adding text and manage them.
You can check this by clicking on “Player” in the main menu and see all connected player and what they are currently displaying.
All activated players will be automatically shown under the “Players” tab in screenview menu.
We release 3-4 major updates per year.
You can add updates under “Settings – software updates”. The players will then automatically start updating when connected with the server. The manager will show a pop-up message upon starting where you can choose to update. The server will get updated automatically when the update is added.
Internet access can be unstable. Saving locally ensures player keeps working and displaying screenview even when there is no internet connection.
Yes. When you right-click content in the main menu and open up “Reports”, you will be presented with various statistics.
You can export/import them, edit, copy, delete or send them to players.
You can right-click on it and select “Bring to front”. The same can be done by right-clicking other regions and selecting “Send to back”.
Yes, you can type region coordinates manually. For example, you have two FullHD players (1920×1080) using an extended screen. You can then specify screenview resolution to be 3840×1080 or keep FullHD and put regions on the second player manually by typing coordinates from 1920 onward.
Yes, you simply add more players under the “Players” tab in the screenview menu. When you send screenview to players it will send it to all selected players.
You can go under the “Players” tab in the main menu and double-click on the player you want to check. There you have the option of getting the printscreen of the player.
If you go in the screenview menu and under the play tab you can right-click any content added there and manage its schedule.
If you go in the screenview menu and under the play tab you can see the option at the bottom. You can play the content in order (like you see it displayed above), shuffled or shuffled with equal frequency. Also, there is the option to manually decide the order of content by right-clicking content and moving it up and down.
Yes, you can set up RSS within the dynamic data tab in the main menu.
Yes. You can see all players under the “Player” tab in the main menu. Active players are marked green while non-active players are marked red.
Yes. All errors will are specified next to the players in the “Player” tab.
Yes. Player grouping works the same way as content and screenview groups.
Yes, You can pull data from various databases, websites, FTP, files,… All this can be managed under dynamic data and used in screenviews.
Yes. You can always email us at firstname.lastname@example.org.